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Infoman Support

In order to launch a support session...

 

  1. Click the Support SessionĀ button below. (a new screen will open)
  2. Enter the name you want to be displayed and the Support Key (provided by the agent).
  3. Click Continue to launch the GoToAssist Customer desktop application.
  4. You will be asked to approve the session (including screen sharing, mouse control, file transfers and session recording). Click Yes to join the support session.
Support SessionInfoman Website